Client Services & Support
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FULL FUNNEL SUPPORT FROM START TO FINISH
Increased enrollment by 5% in 3 months
Completed 5,000 calls per month
ONLINE COMMUNICATION
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Increase new leads and immediate customer/student response through live chat.
APPLICATION & SALES SUPPORT
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Increased sales and enrollments by friendly support and “white glove service"
OUTBOUND & INBOUND CALLS
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Improve your customer service experience and satisfaction
ENROLLMENT MANAGEMENT
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Improved conversion rates by identifying strategy for the most impactful outreach
TEXT & EMAIL OUTREACH
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Improved opportunity for reaching customers how they want to be reached
CUSTOMER JOURNEY STRATEGY
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More accurate projections based on outreach and conversion tracking
WHAT SETS US APART
Professionalism and Friendly Approach
Our VT+Boston based team has over 20+ years of experience supporting various types of customers, students, and products - and we love what we do!
Mission Alignment
We align with your voice, your brand, and the values important to your company
Results-Driven
We focus on results and improvements, measured by quantifiable goals, not just number of activities.
Valuable Reporting and Actionable Insights
We lift you up by providing valuable, constructive, and actionable recommendations
Scalable Human Touch
Not everyone has the time to listen to all of your customers - but we do!
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Meet Our Team
