Client Services & Support

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FULL FUNNEL SUPPORT FROM START TO FINISH
Increased enrollment by 5% in 3 months
Completed 5,000 calls per month
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ONLINE COMMUNICATION

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Increase new leads and immediate customer/student response through live chat.

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APPLICATION & SALES SUPPORT

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Increased sales and enrollments by friendly support and “white glove service"

Customer Service

OUTBOUND & INBOUND CALLS

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Improve your customer service experience and satisfaction

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ENROLLMENT MANAGEMENT

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Improved conversion rates by identifying strategy for the most impactful outreach

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TEXT & EMAIL OUTREACH

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Improved opportunity for reaching customers how they want to be reached

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CUSTOMER JOURNEY STRATEGY

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More accurate projections based on outreach and conversion tracking

WHAT SETS US APART

Professionalism and Friendly Approach

Our VT+Boston based team has over 20+ years of experience supporting various types of customers, students, and products - and we love what we do!

Mission Alignment

We align with your voice, your brand, and the values important to your company

Results-Driven

We focus on results and improvements, measured by quantifiable goals, not just number of activities.

Valuable Reporting and Actionable Insights

We lift you up by providing valuable, constructive, and actionable recommendations

Scalable Human Touch

Not everyone has the time to listen to all of your customers - but we do!

Working Together

Meet Our Team